Return and Exchange Policy

Returns
We want you to be 100% satisfied with your purchase. If you’re not completely happy with your product, you may return it within 5 days of receiving your order. The item must be unused and in the same condition that you received it, along with the original packaging.

Exchanges
If you would like to exchange an item for a different size or style, please contact us within 24 hours of receiving your order. You will be responsible for any shipping costs associated with returning the item.

Non-Returnable Items
Some items are non-returnable, including:

  • Custom-made products
  • Downloadable digital files
  • Gift cards

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with your order number and photos of the damage. We will arrange for a replacement or refund.

For questions about returns and exchanges, please email us at khijazi@artmsdesignstudio.com.